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Shipping & Returns

Shipping & Returns

 

Orders, simply contact our office to place your order. Standard shipping will take 7-10 days. UPS Ground and Express delivery is available for many products.  USPS may also be used frequently. All orders considered standard freight or ground. Shipping in lower 48 states only, unless arrangements are made by contacting our order line for directly placing your order. All orders over $75 receive *FREE ground shipping. 

  • Free Ground shipping on orders over $75.
  • Offer valid in the contiguous U.S. Only.
  • Does not include Saturday delivery.
  • Offer not retroactive on prior purchases.
  • Limited time offer 

*Due to dimension and weight limitations assessed by UPS, orders made with an extraordinary amount of weight or large dimensions may be subject to a freight charge. Large quantity orders may require a freight charge. Please call 770-710-9484 or e-mail info@burchstackleshop.com if you think you may be placing an order that could incur a shipping charge. We will confirm if your order does need a freight charge and can supply you with a shipping cost for your purchase at that time. 

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

1. Please email info@burchstackleshop.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Burch's Tackle Shop, LLC
Returns Department Tracking # 
P.O. Box 909
Waleska, GA 30114
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Some items can not be returned if they are opened. 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.  

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers


We use the following carriers to deliver our orders: 

UPS:  Please be advised when choosing UPS Air as a shipping option, depending on your location, UPS may require a signature in order to leave it at a residence. If a signature is required and no one is available to sign for the package, UPS will not leave it. We would strongly suggest that if you choose UPS Air shipping as an option someone be home to sign for the package or have it shipped to a business where someone is available to sign for it. Burch's Tackle Shop, LLC will not be held responsible for reimbursing UPS Air shipping charges if there is no one available for a signature release.

USPS:  Typical travel time is 4-10 working days regardless of destination. This shipping option is not insured and does not offer a tracking service.

FPO/APO mailing addresses: Burch's Tackle Shop, LLC is able to ship to military mailing addresses via Priority Mail only.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Backordered Items

After your initial shipment of in stock items are sent, all remaining back ordered items are shipped free of charge. If all items are out of stock when you submit your order, you are responsible for the initial shipping charge. If we receive a portion of the order we will ship those items at the original cost of shipping and the remaining back ordered items will ship at no cost to you. The method of shipping will depend on the best option available. Back ordered items will ship either First Class Mail or UPS Ground. If you would like your back ordered items to be sent out using a specific shipping method you will need to contact us at 770-710-9484 or info@burchstackleshop.com. You will be charged for the cost of shipping your back ordered items if any other method is chosen. Typically, back ordered items, if not sent out the same day, will go out the following day. Travel time will depend on your location within the continental US. Please be advised, unless otherwise notified all back ordered items will be sent via First Class Mail or UPS Ground.

 

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